Technical support
Product help and troubleshooting
Quick answers for common issues. If you still need help, contact our support team.
Why can’t I log in? +
Check your email and password first. If your company uses SSO, use the SSO login option. Reset your password if needed.
I’m not seeing new data in my dashboard. +
Try refreshing the page or logging out and back in. If the issue persists, confirm your workspace is set correctly.
Meeting summaries or transcripts are missing. +
Confirm the meeting was connected and completed. If the meeting bot failed, re-sync from the meeting details page.
Why is AI generation failing? +
Check usage limits and subscription status. If limits are not the issue, retry the request or contact support with the error message.
How do I connect integrations? +
Go to Settings → Integrations and connect the service you need. Some integrations require admin approval.
Where can I report a bug? +
Use the support channel or email support with a short description and steps to reproduce the issue.
What browsers are supported? +
We support the latest versions of Chrome, Safari, and Edge. If you experience issues, update your browser.
How do I get urgent help? +
Enterprise customers can contact support for priority handling. Include your company name and the affected workflow.